Reclamo N° 116104

Guilherme ferias
30 Agosto 2018
Dear all. After my reservation with Rentalcars, with insurance with Total protection when I made my check-in inRhodium Bologna Airport the office at Airport tell me I need to pay more 100eur (for total 170 eur) to another insurance. After some discussion I paid with Credit Card the 1250eur (1100 for "franquia" and 150 for car fuel?). The office at Airport tell me that the contract I have with Rentalcars is no use, and the insurance and conditions must change!!! Reserve at RENTALCARS with RHodium company. Office at Bologna Airport. resrve 323257813
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