Reclamo N° 123793

Dear Sir/Madame; **(I WROTE THAT I SENT YOU SOME PRINT SCREENS FOR PRROF BUT I CANNOT SEND YOU THESE HERE. THIS IS AN EMAIL THAT I SENT TO ANOTHER AUTHORITY. IF YOU PROVIDE ME AN EMAIL ADDRESS I CAN SEND YOU ALL THESE PROOFS) My name is Mustafa Tangül. I am from Cyprus. Around 40 days ago i ordered an item called Chattanooga Physio from an Italian Company called Farma Like. I paid them 720GBP via paypal. I sent you some pictures of the sale in attachments. Next day after my order, i received a message from this company which asked me to find them an Italian address because they did not want to send this item to Cyprus although i paid them the shipping costs. I was in need of this item so i accepted to find them an address they could ship this item. For this purpose i paid 75euros extra for Aramex's Shop and Ship. You can see the attached photo again about this procedure i was forced to make. After i sent them the address, i received another message which implies that i have to pay them more because they did not have this item they sold me in their stock and they have to buy it from somewhere else to send me. You can again see this conversation in my attached files. Also you can see that they were very rude to me. I did not accept this proposal for payin them extra money. 15 days after this conversation they sent me the item. I received it today in the morning. However when i opened the box, i found a damaged and used item inside. I wrote them and now they are threatening me that i am lying and they are going to go to police. I have no idea how come. I am sending you attachements about these as well. Pease do whatever is necessary.I will be opening a case as well because they pushed it too much. I sent an email to my international lawyer in Strazbourg. He said that he will get in touch with some lawyer friends of his in Milano. Please reply me asap about this issue. Thanks. Mustafa Tangül